Refund and Cancellation

Refund & Cancellation Policy

Thank you for shopping at Infinite Jewelry. Our products are carefully checked before dispatch. As we deal in personal wear items, please review the refund and cancellation terms below:

1. Returns

Due to hygiene and product sensitivity, we do not accept returns once an order is delivered.

2. Cancellations

Orders can only be cancelled before dispatch.

To cancel, email us at infinitejewelry24@gmail.com or message us on WhatsApp within 24 hours of placing the order.

Once shipped, the order cannot be cancelled or modified.

3. Refunds

For damage or defective item we provide only refund, replacement/exchanges are not allowed. Kindly contact us within 1 day from the date of delivery and if your request is approved, return the product within 3 - 5 working days from the date of approval. 
Once we received the return item your refund will be processed and will be credited within 7 working days to your original payment method.

4. Contact Us

For any cancellation or refund concerns:
📧 infinitejewelry24@gmail.com